Built for Arabic from day one0% هلوسة

Customer support that speaks Arabic.

Train an intelligent support assistant on your business knowledge and deliver fast, grounded answers in Arabic and English.

Start 7-Day Free Trial
No credit card5-min setupTenant isolated

Grounded AI Support Assistant

PDF • Word • TXT • RAG Engine

Live
RAG Support Assistant

Interactive Live Simulator

Experience Grounded AI in Real-Time

Test how the assistant generates precise, source-grounded answers with exact confidence metrics.

AI Live & Grounded
💡 Quick Prompts:

How do I exchange the sweater size after receiving the package?

Via Store WidgetJust now
Grounded AI Response
99.4% Grounded

You can exchange sweater sizing for free within 7 days of delivery as long as items remain in original packaging. Request it via: My Account → Orders → Request Size Exchange, and a courier will deliver the new size.

Syrian dialect understood & mapped to official exchange workflow
Source: Exchange & Delivery Policy · Store Guide v2.4
Handoff Ready
Press Enter to send · 100% grounded response0% هلوسة

+500,000

Monthly Automated Chats

99.2%

Grounded Accuracy Rate

< 1.5s

Average Response Time

24 / 7

Continuous Availability

Channels & Integrations

Wherever your customers are, your AI is ready to reply.

Connect your approved knowledge base to the most popular customer messaging channels in minutes.

Enterprise Ready

WhatsApp Business

Deliver smart, instant support via WhatsApp—the most widely used channel across the Arabic region.

WhatsApp Cloud Connector ⚡
Official Integration

Facebook Messenger

Connect your Facebook Page for 24/7 grounded automated replies to customer inquiries.

Meta Graph Webhooks & API ⚡
Single Line Embed

JavaScript Web Widget

Embed an interactive, branded AI chat widget into any website or e-commerce store with one line of JS.

<script> Embed Ready
Developers & Apps

Messages REST API

Directly connect mobile apps like TakeCar and custom backend architectures with multi-turn conversation memory.

POST /v1/answers
Interactive ROI Calculator

Calculate Your Monthly Support Savings with O My Syria

Adjust the sliders below to estimate the exact hours and expenses saved through grounded AI automation.

4,000 chats
50015,00030,000+
3 agents
1515+
Live ROI Projection24/7 Instant
Hours Saved / Mo

304+

Reclaimed for high-value tasks

Cost Reduction

72%

Vs manual queue overhead

Automated Resolution

3,040

Tickets resolved 0-wait

CSAT Uplift

4.9 / 5

Due to sub-2s responses

Claim These Savings For Your Business

⚡ 5-minute setup • No credit card required

Why O My Syria?

Grounded Arabic AI vs Generic Chatbots

Generic chatbots hallucinate and miss cultural context. O My Syria provides 100% grounded answers strictly from your approved corporate knowledge.

Generic Solutions

Generic AI Chatbots

Factual Accuracy & Zero Hallucination

Invent facts, hallucinate false policies or prices

Arabic Dialects & Business Nuance

Literal translations that fail on regional Arabic dialects

Source Verification & Citations

Opaque outputs with zero source traceability

Human Escalation & Summary

Dead ends, forcing customers to re-explain their problems

Tenant Isolation & Privacy

Risk of corporate data being ingested into public training sets

Omnichannel Regional Readiness

Requires complicated custom middleware and heavy coding

Enterprise Recommended

Built For Arabic First

O My Syria

Factual Accuracy & Zero Hallucination

Strict document grounding; refuses to guess if info is missing

Arabic Dialects & Business Nuance

Native NLP recognizing Syrian, Gulf, Levantine & Business Arabic

Source Verification & Citations

Direct citation to document chunk, revision date & confidence gauge

Human Escalation & Summary

Seamless handoff with pre-generated AI summary and priority queue

Tenant Isolation & Privacy

Strict Row-Level Security, isolated database boundaries & zero model training

Omnichannel Regional Readiness

Turnkey WhatsApp, Facebook Messenger & 1-line Web Widget in 5 mins

Upload your knowledge

Turn the information you already have into reliable support.

Bring policies, FAQs, product documentation, and help articles together. O My Syria keeps every source versioned and traceable.

  • PDF and DOCX
  • Markdown and text
  • Web pages and help articles

Upload your knowledge

3 active indexed sources

High confidence
PDF and DOCX01
Markdown and text02
Web pages and help articles03

Can I change my delivery address after ordering?

O My Syria

Yes. You can update the address before the order enters preparation from Account → Orders.

Source: Delivery policy · Updated today

Answer instantly

Natural Arabic answers, grounded in approved information.

O My Syria retrieves the right business context before responding and chooses uncertainty when the available knowledge is not enough.

Arabic + English

from one assistant

Source-linked

for clear review

Escalate to humans

AI when it helps. People when they matter.

Move low-confidence or sensitive conversations to the right queue with history, topic, and a concise AI summary already prepared.

Conversation summary ready01
Priority support queue02
Assigned to support team03

Security by design

Your customer knowledge stays inside its tenant boundary.

O My Syria is designed around scoped authorization, secure keys, audit trails, controlled tools, and zero cross-tenant data exposure.

Tenant isolation
Scoped API keys
Security audit trail

Simple Transparent Pricing

Invest in Support That Scales With You

Clear plans based on your actual customer volume, with zero hidden fees.

Monthly billing only

7-day free trial

Growth

The first plan for growing teams, with no card required for the trial.

$6/ month

Includes:

  • 2,000 AI messages / month
  • Up to 5 projects
  • Up to 10 team seats
  • 1GB knowledge storage

Business

7-day free trial

More capacity for established support teams in the same trial window.

$15/ month

Includes:

  • 5,000 AI messages / month
  • Up to 25 projects
  • Up to 50 team seats
  • 10GB knowledge storage

Enterprise

For enterprises

Custom limits, infrastructure, and service agreements for your organization.

Contact us

Includes:

  • Custom limits
  • Advanced isolation and compliance options
  • Custom service-level agreement
  • Dedicated engineering support
Secure tenant isolationUpgrade or cancel anytime7-day trial with no card

Frequently Asked Questions

Everything You Need to Know

Quick answers about integrations, accuracy guarantees, and security.

O My Syria is built natively for Arabic, understanding Syrian, Levantine, Gulf, and Egyptian dialects alongside Modern Standard Arabic. It maps colloquial terms to your formal business policies accurately.

Join Leading Businesses

Build customer support that genuinely understands Arabic.

Bring your knowledge, your rules, and your team. O My Syria provides the support infrastructure.

Start building

⚡ No credit card required • 5-minute setup • Cancel anytime